Be grateful. Tackle your stack of "thank you" cards a mile high. ► Avoid being a Debbie Downer, and find the benefits of using positive words. ► Do a technology self-audit. ► Mark Twain once said, "I can live for two months on a good compliment." Dish some out, and be gracious when you get them in return. ► Tip well to get better service, and to build nice relationships along the way. ► On time is late. Stop making people wait on you, and aim to arrive 5 minutes early. ► Introduce others. Forget old etiquette rules about whom to introduce first. Just do it. ► Put down your phone. Practice being present. ► Implement some best practices in workplace behavior. Make sure that you how behave "fits" with your employer's expectations. ► Model good behavior for a child. ► The world is a noisy place. Do your part to lower the decibels by not honking your horn unless out of concern for someone's safety. ► When cold and flu season is upon us, do everyone a favor and wash your hands properly. ► You don't need to adhere to an in-box zero policy, but don't leave your emails unanswered for long periods of time either. ► It's okay to say "no" to friends and family. ►Having a bad day? Don't take it out on your server.